Prebooking Terms and Conditions
MacWala.com — Product Pre-Registration Program
I hereby agree to the following terms of Product Pre-Registration:
- I am voluntarily participating in the product pre-registration program and I understand that this program does not guarantee that I will receive the preferred iPhone or any other product at the time of launch or even within any stipulated time frame.
- This registration does not entitle anyone to a confirmed delivery of iPhone or any other product from MacWala.com.
- I can pre-order a maximum of 1 unit from MacWala.com as part of the product pre-registration program.
- In case I am offered my preferred model, I agree to complete the purchase transaction immediately and within a period not exceeding 24 hours from offer time.
- I agree to use the device purchased from MacWala.com for individual use only and will not resell this device to anybody else.
- MacWala.com will not be liable in any way in case it is not able to fulfil my demand for the registered product.
- In case MacWala.com is not able to supply the product as per my preference, the refund of the advance amount, if any, will be processed as per the refund policy.
- The refunds, if applicable, will be processed within 15 days of the cancellation request.
- MacWala.com reserves the right to not disclose any data pertaining to customer registrations to any customers or third party under this program.
- MacWala.com may share this data with Apple India Pvt. Ltd and its distributors in case needed for any validation of registrations or to enable supply of products.
- In case of any dispute, MacWala.com reserves the right to cancel this registration at any time.
- Fulfilment of pre-orders is subject to product availability.
- If a prebook is cancelled from the customer’s end, a 7% cancellation charge is applicable.
For any questions about pre-booking, contact us at +91 90040 09634 or [email protected].
Company & Grievance Details
Legal name: Macwala Dot Com Private Limited (MacWala.com)
CIN: U52190MH2020PTC341757 | GSTIN: 27AANCM5595L1ZK | UDYAM: UDYAM-MH-33-0018512
Registered address: Shop No. 10B, Ground Floor, Sarovar Darshan Tower CHS, Dr. Almeda Road, Opp. TMC Office, Panchpakhadi, Thane, Maharashtra - 400601
Grievance Officer (Customer Support): MacWala.com Grievance Cell | Email: [email protected] | Phone: +91 90040 09634 | WhatsApp: +91 77385 84949
Support hours: Mon-Sun, 11 AM to 8 PM. Complaints are acknowledged within 48 hours and resolved within one month of receipt.
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