Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Macwala’s relationship with you in relation to this website.

MACWALA.COM PVT LTD (“Macwala”) is an Apple reseller and service provider, in business for the sale of Apple products to end consumers. The terms ‘MacWala’, ‘us’ or ‘we’ refer to the owner of this website. The term ‘you’ refers to the user or viewer of our website.

Terms of Use

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk. It is your responsibility to ensure that any products or information available through this website meet your specific requirements.
• This website contains material that is owned by or licensed to us, including design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice.
• Apple, iPhone, iPad, Mac, Apple Watch, AirPods and other product names are trademarks of Apple Inc. and are used on this website only to identify the products we sell.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
• This website may include links to other websites for your convenience. They do not signify that we endorse those websites, and we have no responsibility for their content.
• You may not create a link to this website from another website or document without Macwala’s prior written consent.
• Your use of this website and any dispute arising out of such use is subject to the laws of India.
• Offers are subject to change at the sole discretion of MacWala.com.
• We may periodically send promotional emails / SMS / RCS about new products and special offers using the contact details you have provided. You may opt out at any time.

Orders, Prices and Payments

• All prices are displayed in Indian Rupees (INR). Product availability, prices and offers are subject to change without notice.
• Placing an order is an offer to purchase. An order is accepted only after payment confirmation and verification of order details. We may cancel an order, with a full refund, in case of stock unavailability, a pricing or listing error, or failed verification.
• Online payments are processed by our payment partner Cashfree, an RBI-authorised payment aggregator, using card, UPI, net banking or wallet. We do not store your card or payment credentials.
• Delivery is available within India only. Please see our Shipping & Delivery Policy.
• Cancellations, returns and refunds are governed by our Cancellation, Return & Refund Policy, Apple Device Purchase Terms and Prebooking Terms.

Device Exchange / Trade-in Terms & Conditions

Valid ID proof: Only the following are considered valid ID proof: Passport, Aadhaar Card, or other Government IDs bearing the photo and address of the person.

• I agree and accept the quote provided by MacWala.com in exchange for my mobile device.
• I confirm that the personal details and ID proof provided by me at the time of exchanging the device with MacWala.com are true and correct in all aspects, and that this submission of personal information is governed by MacWala’s Privacy Policy.
• I confirm that I am the lawful owner of the mobile device, that the device is neither subject to any third-party interest/liability nor stolen property, and that I have the ability to lawfully transfer possession of the device. If any legal action arises regarding ownership of the device, MacWala.com shall not be liable in any manner whatsoever.
• I agree to defend, indemnify and hold harmless MacWala.com, its employees, directors, officers and agents from and against any claims, liabilities, damages, losses, costs and expenses arising out of my access to or use of the services, my violation of these Terms & Conditions, or any infringement by me or any third party using my account.
• These Terms shall be governed by and interpreted in accordance with the laws of India, and any claims will be heard and resolved in the courts located inThane, Mumbai, Maharashtra. I release MacWala.com from all losses, claims or damages with respect to any data enclosed or stored on the device or any media used in conjunction with it.

Contact

For any questions regarding these Terms & Conditions, contact our Customer Service Team at +91 90040 09634 or [email protected].